Shipping

Available delivery regions, shipping charges and estimated dispatch windows are shown at checkout. Preorder and delivery dates are estimates only and can change because of production, carrier, customs, supply-chain or other circumstances outside our reasonable control.

We will send a dispatch confirmation when an order leaves our fulfilment process. Where tracking is available, that email will include a tracking link or reference.

You are responsible for providing a complete, accurate delivery address and for monitoring delivery updates. Contact us promptly if you need to amend an address; we cannot guarantee changes after an order enters fulfilment.

Delivery is complete when the order is delivered to the address provided at checkout, subject to rights that cannot be excluded by law. We are not responsible for delays caused by inaccurate customer information, customs, carrier disruption, failed delivery attempts, or events outside our reasonable control.

Unless checkout expressly says otherwise, you are responsible for import duties, taxes, clearance fees and other charges imposed by the destination country. Customs authorities may delay or refuse a shipment. We do not control these charges or decisions and cannot mark orders as gifts or declare a lower value.

If your order appears lost, damaged or incomplete, contact support@areodesk.com promptly with your order number and supporting details. We may need time to investigate with the carrier and may ask for photos, a report or other reasonable evidence. Your legal rights are not affected.

For delivery help, email support@areodesk.com or use the link in your order email. For cancellations and returns, read the Returns policy.